App Development

UrbanBank Mobile

A secure mobile banking MVP with streamlined onboarding flows, biometric authentication, and integrated customer support tooling for an emerging fintech.

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Client

UrbanBank Financial Services

Industry

Fintech & Banking

Duration

12 Weeks

Year

2024

UrbanBank Mobile
App Development

The Challenge

What they were facing

UrbanBank needed to launch a mobile banking product targeting the unbanked and underbanked population in South Africa. The app had to work reliably on low-end Android devices, support USSD fallback for areas with poor connectivity, and meet all SARB regulatory requirements for a Section 12 licence application.

Our Approach

How we tackled it

We followed a lean MVP methodology — identifying the 8 core features needed for launch and deferring nice-to-haves to Phase 2. Weekly compliance reviews with their legal team ensured every feature met regulatory standards. Usability testing was conducted with 50 target users in Umlazi and KwaMashu.

The Solution

What we delivered

A React Native mobile app with a Node.js backend, featuring biometric login, instant peer-to-peer transfers, airtime purchases, and a built-in savings goal tracker. The app was optimised for devices with as little as 1GB RAM and included offline transaction queuing for areas with intermittent connectivity.

Deliverables

Key Outputs

Mobile App (iOS & Android)

React Native app with biometric auth, P2P transfers, airtime, and savings goals.

Admin Dashboard

Internal operations portal for KYC verification, transaction monitoring, and customer support.

API Gateway

Secure REST API layer connecting the app to banking infrastructure with rate limiting and encryption.

Compliance Documentation

Technical architecture documents and security audit reports for SARB licence application.

Impact

Measurable Results

3,200

Beta Users

Signed up within the first 2 weeks of soft launch.

4.6/5

App Rating

Average rating on Google Play Store after 500+ reviews.

99.7%

Transaction Success

Transaction completion rate across all network conditions.

< 3 min

Onboarding Time

Average time from download to first transaction.

Breed Industries understood that we weren't just building an app — we were building financial access. They delivered a product that works for real people in real conditions.

Andile Ngcobo

CTO, UrbanBank Financial Services

Technology Stack

React NativeNode.jsPostgreSQLRedisAWSFirebase

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